FAQ

  1. How does the Torino+Piemonte Card work?
  2. How is the Torino+Piemonte Card activated?
  3. Which museums are included?
  4. Which means of transports are included?
  5. Is it worth buying the Torino+Piemonte Cards?
  6. Does the Torino+Piemonte Card allow to book the entrance of the museums?
  7. What are the advantages of purchasing the Torino+Piemonte Card online?
  8. Are there discounts for seniors, military, students or groups?
  9. Can the Torino+Piemonte Card be refunded ?


1. How does the Torino+Piemonte Card work?

The QR code must be shown either on the physical card or digital (on the receipt or on the smartphone display):


At the ticket office of the museums where the free entrance is offered. The child under 12 accompanying the Card owner enters for free.

At the ticket office of the museums where the reduced ticket is offered. Also the child under 12 accompanying the Card owner gets the same benefit.

At the tourist services of Turin run by GTT company (Gruppo Torinese Trasporti). The Tourist Services are free for children under 6, while for those aged 6-12 -accompanied by a Card owner- a second reduced ticket can be purchased.

At the desk of the other participating attractions in the whole region. It is valid also for one child under 12 accompanying the Card owner.

It is necessary to go to the ticket office to collect the free admittance ticket.
 

2. How is the Torino+Piemonte Card activated?

The Card is activated at the first use of QR code and its validity starts then, for the following 24, 48, 72, 120 consecutive hours, depending on the type of Card purchased.

 

3. Which museums are included?

The Torino+Piemonte Card offers free admission in almost 80 cultural sites including the most important museums, exhibitions, castles, fortresses and Royal Residences in Torino and all over Piemonte. Within its duration, the Card entitles to free access to the attractions in the order preferred by the holder.
Museums are usually closed on Mondays.

The 1-day version is valid for a maximum of three free entries in the participating museums, within its duration of 24 hours.

All the Card versions are valid also for discounted ticket in other 50 cultural sites all over Piemonte.

 

4. Which means of transports are included?

The Torino+Piemonte Card entitles to a reduced ticket on the Tourist Services of Turin every daypanoramic lift in the Mole Antonelliana, Sassi - Superga rack tramway. The reduction can be applied every day to the Card owner and to an accompanying child aged 6-12.

On the Venaria Express shuttle bus to the Reggia di Venaria and Parco della Mandria, the Card owner can purchase on board the reduced daily ticket only on Sat., Sun. and holidays; moreover, Tuesday to Friday it is possible to travel with the multi-day or ordinary ticket usually valid on urban and suburban transport. 
Children under 6 enjoy GTT tourist services for free.

NOTE: to travel on public transports of Torino (bus, trams, subway), Card holders can purchase the multi-day ticket at reduced price only at Torino Tourist Office.

The Card offers also reduced fare on the connection to the Airport of Torino run by Arriva and reductions on other tourist services

 

5. Is it worth buying the Torino+Piemonte Card?

Yes, it is! The average cost of entrance in the five most visited museums is 15.20 € , so you save money from the third free attraction included in the Cards!
Find more details on the single entrance ticket checking the Museums section.  

The Torino+Piemonte Card offers to one child under 12 the same benefits offered to an adult holder of a Card.

The Torino+Piemonte Card Junior, aimed at people younger than 18, allows you to save money and offers the same advantages of the other Card versions. State Museums and Municipal Museums offer free admission to kids under age 18.

On the occasion of special events and individual initiatives, museums may apply discounted rates or free admission.
 

6. Does the Torino+Piemonte Card allow to book the entrance of the museums?

By purchasing your card in advance on our website, you have the possibility to book the time slot of your access at the most visited museums, to make the best of your stay.

It is necessary to go to the ticket office to collect the admittance ticket.
 

7. What are the advantages of purchasing the Torino+Piemonte Card online?

Following online purchase on our website, you will receive a voucher with a digital QR code that is immediately valid for access to museums: simply show it to the ticket office staff, even directly from your smartphone, to obtain your free ticket.

For online purchases, there is no printing on plastic or paper at the Tourist Offices.

All purchases made online are valid for 12 months from the date of the receipt.

Don't worry if your online card purchase voucher is entitled to the same person, even though you have entered different names: only the identification number of the QR CODE, which is unique, is valid for museum access.

 

8. Are there discounts for seniors, military, students or groups?

There are no discounts for these categories; still Torino+Piemonte Card Junior is dedicated to under 18. On request special rates are offered for groups, employees recreational circles, Travel Agencies and Tour Operators. Moreover, if you are planning a school trip in Piemonte, ask for reductions dedicated to students!

If you are travelling with an association mail to shop@turismotorino.org or contact our Contact Centre +39.011.535181.

If you are organizing a school trip mail to: scolastico@turismotorino.org.

If you are a travel agency, a tour operator or a Recreation Centre, contact our promotion office at: promozione@turismotorino.org.

 

9. Can the Torino+Piemonte Card be refunded?

The Card is never refunded. Moreover the Cards are not refundable in case of theft, loss or unuse of the advantages offered.

Should the participating organizations have to close for any special reasons (strikes or holidays) the validity and duration of the Card will not be extended and it will not be reimbursed.

Due to the exceptional situation related to the health emergency, in the event of a new Regional or National Ordinance to close museums, unused Cards may be reimbursed for the period of the continuing restrictions by writing to customercare@turismotorino.org.